a unique gift shopping site for valentine

By using the services offered on www.valetinegiftstoindia.com the user agrees to the terms mentioned herewith :

• The user should carefully read the description of gifts, shipping declaration and destination information before placing the order.
• We are taking orders for Valentine Day only till 12 Noon (India Time) on 13th February. Orders placed thereafter may not be delivered on 14th. If not delivered on 14th, the same shall be delivered on 15th or 16th February.
• We are a service which acts as a facilitator for users, who want to send gifts to India on Valentine or otherwise, and vendors who are offering to sell them. We do not take any responsibility for any losses, expenses, quality of products or services, damages and / or taxes / incurred by Users / Vendors in the use of our facility. The price you pay includes the vendor's selling price (Including all taxes) and our service charge.
• We reserve the right to change the price of any gift or product without prior notice.
• Any Defects found in the gifts should be reported by the recipient or the sender within 24 hours of the gift received. In an event of failure to do so, the gifts shall be considered as used and any request to replace the same will be rejected.
• In case of exchange / return of Gifts, all the cost of courier and other charges would be borne by the recipient of the Gift.
• For Valentine, the orders will be processed by the FIFO principle. Thus, if your order is received late (closer to the occasion date), your order might be delivered on the next working day or even later. We do not take any responsibility for such late deliveries.
• Owing to the Valentine's Day Rush, orders might be delivered on 13th February in a few locations. Such deliveries will not be considered as a deficiency in service.
• 14th February 2009 being a Saturday, courierable gifts that do not reach on 14th should be delivered on 16th.
• All deliveries are done during the day time between 8 AM to 8 PM. If you have mentioned a specific time of delivery above, we will try our level best to follow the same. Products which are couriered can only be delivered at a residence or a business address, they can not be delivered to a wedding hall or a function hall. Products which are delivered by hand, can be delivered to any address given by you.
  Midnight orders are delivered between 23:45 Hrs to 00:15 Hrs.
• The Billing name which you have entered is the name which will be disclosed to the recepient. In case the name which will go with the gifts is different than the Billing name, please email us the Billing Name after you complete the order.
• The date of delivery selected by you will only applicable for perishable gifts like flowers, cakes, fruits etc.
• Non-Perishable products (like Gift vouchers, perfumes, watches etc) are sent by courier and cannot be delivered on a specific day. We will email you a tracking no. once the items are couriered.
• Local government charges like octroi if applicable will be paid by the recipient and will be reimbursed by the company in form of a discount to the sender.
• Requests for cancellation of orders will not be entertained.
• We reserve the right to cancel any order without providing any reason. This will be regardless of whether the payment has been confirmed / received. Payment for the cancelled orders will be refunded and the user will be informed.
• For orders in which problem arises owing to the mistake of the user e.g. wrong address or incomplete information or recipient not reachable, no refund will be given. Redelivery charges, if any, will be borne by the user.
• The user agrees to give the correct information which is true and authentic. We reserve the right to confirm the information provided by the user. Occasionally identity proof may be requested from the user. Failaing to submit the same will lead to cancellation of the order.
• We reserve the right to disallow any user to use this website and may reject / cancel the registration without providing any reason whatsoever.
• We will not be held liable for any credit card fraud that occurs on our website. Users have to use only their card when they make their payments. The liability of using a fraudulent credit card lies on the user and the responsibility to establish otherwise shall exclusively be the user's.
• We will not be responsible for any delay / non-delivery of the order by the vendors or because of flood, fire, wars, act of God or for any reason that are beyond our control. For such orders a complete refund will be provided.
• The user confirms that he / she is at least 18 (eighteen) years of age or has a consent of a parent or a legal guardian.
• Complaints received after 15 days of Order Date / Shipment Date, whichever is later will not be entertained. Refund requests should be made within 1 day of the shipment / delivery date.
• Floral arrangements shown are indicative only. The accessories shown are not a part of the product unless categorically mentioned. The actual arrangement will vary due to variability of flowers across different destinations.
• In an event the ordered flowers / sweets / chocolates are not available in the selected city / town; they will be replaced with available flowers / sweets / chocolates of equal or higher value.
• Advance time notice for delivering of hand delivered gifts vary from 4 hours to three business days, depending on the accessibility of the city / town / village. For all metropolitan cities we deliver on the same day. For other major cities, it varies from 12 hours to two business days. For interior towns and villages, three business days notice is required.
• Please contact service[at]valentinegiftstoindia[dot]com for further clarification on any issues related / non-related to the terms and conditions.